Refund policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.

  • Proof of purchase is required.

For health and safety reasons, opened or used products may not be eligible for return.

How to Start a Return

To initiate a return, please contact us at:
info@somiqa.com

Please include your order number and reason for return.

Return Shipping

We provide free return shipping for approved returns.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, refunds will be issued to the original payment method within 3–5 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Information

MC Compound Digital Limited
7/F Wui Tat Centre,
55 Connaught Road West,
Hong Kong Island, Hong Kong
Email: info@somiqa.com